Valiant Men's Health is a direct primary care practice. We are committed to protecting your personal and health information. This policy explains what we collect, how we use it, and your rights.
1. Who We Are
Valiant Men's Health is a direct primary care (DPC) practice located in Richmond, Virginia. Our physicians — Dr. Steven Bishop and Dr. Vaughan — provide membership-based primary care services to adult men. We can be reached at hello@valiantmenshealth.com.
2. Information We Collect
We collect information in two ways: information you provide to us directly, and information collected automatically when you visit our website.
Information you provide:
- Name, email address, and phone number submitted via our membership inquiry form
- Health history, medications, and clinical information you share with your physician as part of your care
- Communications you send us by email, phone, or secure message
Information collected automatically:
- Browser type, device type, and general location (city/region level)
- Pages visited and time spent on our website
- Referring website or search query that brought you here
3. How We Use Your Information
We use the information we collect to:
- Respond to membership inquiries and onboard new members
- Provide and coordinate your medical care
- Communicate with you about appointments, results, and your health
- Improve our website and understand how people find us
- Comply with applicable legal and regulatory obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. HIPAA & Protected Health Information
As a medical practice, we are subject to the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) — meaning any information related to your health, treatment, or payment for care — is governed by our separately provided Notice of Privacy Practices, which you will receive upon enrollment.
PHI is never shared without your written authorization, except as permitted by law (e.g., for treatment, payment, or required disclosures to public health authorities).
5. Data Sharing
We may share your information with:
- Service providers who assist with website hosting, form processing, and communications (bound by confidentiality agreements)
- Specialists and labs as needed to coordinate your care, with your knowledge
- Legal authorities when required by law or to protect the rights and safety of our patients and staff
We do not share your information with insurers for billing purposes, as Valiant is a direct primary care practice that does not bill insurance for physician visits.
6. Cookies & Analytics
Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand site traffic and usage. These tools collect anonymized data and do not identify you personally. You may disable cookies in your browser settings; doing so will not affect your ability to use this website.
7. Data Security
We use reasonable technical and administrative safeguards to protect your information, including encrypted communications, secure hosting, and access controls. No method of electronic transmission or storage is completely secure; however, we take the protection of your data seriously and continuously review our practices.
8. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to our legal obligations)
- Opt out of any non-essential communications at any time
- Receive a copy of your medical records as required under HIPAA
To exercise any of these rights, contact us at hello@valiantmenshealth.com.
9. Children's Privacy
Valiant Men's Health provides care exclusively to adult men (18 and older). We do not knowingly collect personal information from minors. If you believe a minor has submitted information through our site, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy periodically. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the revised policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please reach out:
Valiant Men's Health
Richmond, Virginia
hello@valiantmenshealth.com